Design thinking employs a mix of critical thinking and creativity to re-evaluate problems to come up with innovative ideas towards improving products and services. Many global corporations and governmental agencies have used design thinking for successful product innovation and resolution of complex service issues.

The Graduate Certificate in Design Thinking has been developed with key industry collaboration to provide realistic insight into how creative approaches are used to generate innovative products and services around the world.

You will employ human-centred design methods, which focus on user research, empathy mapping and customer insights in order to prototype possible solutions in a range of production and service situations. You will also be able to apply the practical skill sets by undertaking a real world client project as part of the course.

This course will increase and update the skill set of graduates and current professionals of business, community development, engineering, graphic design, health services, information technology, marketing, strategic communications and sustainable development.

Graduate outcomes and capabilities could include:

• Commercial business professionals, such as entrepreneurs, consultants, marketers, managers and leaders who require innovative approaches for business challenges and idea creation.
• Resource sector workers in areas such as engineering, mining technology and product development who require innovative approaches for developing products and resource systems.
• Public sector workers in areas such as health, community develop and policy making who require innovative approaches for social service systems.
• Design sectors workers in areas such as strategic design, systems design, graphic design, service design, social design and UX design who require innovative approaches for developing products and services.