With modern global economies spending an increasing amount on ‘services’ over ‘goods’, and the creation of more jobs in the service sector, this course will prepare you for a world that is increasingly dependent upon services and service systems. This is a world where businesses, organisations, government and social enterprises must learn to adopt a service perspective to successfully create value for their customers and stakeholders.

To learn to effectively manage the operational, technological and human aspects of service businesses across the commercial, government and not-for-profit sectors, you’ll tackle complex service problems, with concepts and ideas from across multiple business disciplines. Upon graduation, you’ll have an impressive knowledge base and durable skillset which will enable you to lead, thrive and adapt in the emerging, and rapidly changing, service society.

• Company director
• International business development manager
• General manager
• Global account manager
• Import/export logistics officer
• International business consultant
• Government policy adviser
• Product development manager
• International trade coordinator
• International management consultant
• Economic officer
• Business intelligence manager
• Marketing manager
• Human resources adviser
• Customer engagement manager